Zasady udzielania dobrej informacji zwrotnej ( Feedbacku) s\u0105 \u015bci\u015ble powi\u0105zane z budowaniem bezpiecze\u0144stwa psychologicznego w organizacji.<\/p>\n\n\n\n
<\/p>\n\n\n\n
Cz\u0119sto nie wiemy jak da\u0107 odpowiedni Feedback, brakuje nam narz\u0119dzi i umiej\u0119tno\u015bci. W naszej \u00a0wypowiedzi mo\u017cemy jednak oprze\u0107 si\u0119 na paru zasadach, kt\u00f3re jednocze\u015bnie b\u0119d\u0105 wspiera\u0107 bezpiecze\u0144stwo psychologiczne podczas tej rozmowy:<\/p>\n\n\n\n
\ud83d\udd36 Szczero\u015b\u0107 po\u0142\u0105czona z szacunkiem<\/p>\n\n\n\n
\u2192 Feedback powinien by\u0107 autentyczny, ale przekazywany w spos\u00f3b, kt\u00f3ry nie zagra\u017ca poczuciu w\u0142asnej warto\u015bci. Dzi\u0119ki temu pracownicy nie czuj\u0105 si\u0119 oceniani, lecz wspierani w rozwoju.<\/p>\n\n\n\n
\ud83d\udd36 Skoncentrowanie na zachowaniu, nie na osobie<\/p>\n\n\n\n
\u2192 Takie podej\u015bcie zmniejsza l\u0119k przed o\u015bmieszeniem i wzmacnia otwarto\u015b\u0107.<\/p>\n\n\n\n
\ud83d\udd36 Feedback jako narz\u0119dzie rozwoju, nie kontroli<\/p>\n\n\n\n
\u2192 Gdy informacja zwrotna jest postrzegana jako forma wsparcia, pracownicy ch\u0119tniej podejmuj\u0105 inicjatywy i dziel\u0105 si\u0119 pomys\u0142ami \u2013 co jest kluczowe dla psychologicznego bezpiecze\u0144stwa.<\/p>\n\n\n\n
\ud83d\udd36 Czas i miejsce maj\u0105 znaczenie<\/p>\n\n\n\n
\u2192 Feedback udzielany w spokojnych warunkach wzmacnia zaufanie i pokazuje szacunek dla drugiej osoby.<\/p>\n\n\n\n
\ud83d\udd36 Wzajemno\u015b\u0107 i otwarto\u015b\u0107 na dialog<\/p>\n\n\n\n
\u2192 Liderzy, kt\u00f3rzy r\u00f3wnie\u017c prosz\u0105 o feedback, pokazuj\u0105, \u017ce b\u0142\u0105dzenie jest ludzkie i wspieraj\u0105 kultur\u0119 uczenia si\u0119.<\/p>\n\n\n\n
\ud83d\udd36 Regularno\u015b\u0107<\/p>\n\n\n\n
\u2192 Sta\u0142a komunikacja pozwala budowa\u0107 relacje i unika\u0107 napi\u0119\u0107 kumulowanych przez brak informacji.<\/p>\n\n\n\n
\ud83e\udd1d Stosowanie tych zasad w organizacji mo\u017ce zwi\u0119kszy\u0107 gotowo\u015b\u0107 do dzielenia si\u0119 pomys\u0142ami, przyjmowania ryzyka i otwarto\u015bci na nauk\u0119 \u2013 czyli dok\u0142adnie to, co wed\u0142ug bada\u0144 tworzy efektywne i innowacyjne zespo\u0142y.<\/p>\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
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